Billing Adjustment


A bill that is substantially higher than normal because of a water leak may be eligible for reduction. For information, please call the Customer Service Department at 931-728-7171.

A form to initiate the leak adjustment must be completed. Adjustment forms are also located at the Billing Office.

  1. Candy Hilmoe

    Billing Office Manager

    Phone: 931-728-4652 ext. 1201

    Fax: 931-728-8244

  2. Terry Teal

    Lead Meter Reader

    Phone: 931-728-4652 ext. 1200
    Fax: 931-728-8244