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Water & Sewer
Overview
The purpose of the Manchester Water and Sewer Department is to provide our customers with a source of safe, reliable, and abundant drinking water while protecting our natural resources.
The Water and Sewer Department is committed to providing our customers with a quality product at a fair market price.
The Department is also committed to serving the needs of the community and assisting in Manchester’s growth and prosperity.
2022 Water Quality Report (PDF)
Detailed Contact Information
For billing questions, please contact the Billing Office at:
- Billing Phone: 931-728-7171
- Billing Phone: 931-728-4652 ext.1201, 1202, or 1203
- Billing Fax: 931-728-8244
- Email Candy Hilmoe
For maintenance questions, please contact us at:
- Maintenance Phone: 931-728-1273
- Maintenance Fax: 931-728-1563
For sewer plant questions, please contact us at:
- Sewer Plant: 931-728-3991
A department employee is on call after-hours, on weekends, and during holidays to respond to emergency needs. Please call:
- Emergency Service: 931-723-8662
Industrial Customers
Potential or existing industrial customers with questions regarding pretreatment may call the Manchester Water and Sewer Department Pretreatment Coordinator at 931-728-3991.
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Bryan Pennington
DirectorPhone: 931-728-1273
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Dana Douglas
Asst. DirectorPhone: 931-728-1273Cell: 931-247-5142
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Kevin Parham
Chief Operator WWTPPhone: 931-728-3991Cell: 931-247-5138
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Water and Sewer
Physical Address
736 W High Street
Manchester, TN 37355
Phone: 931-728-1273Fax: 931-728-1563
Emergency Service 24/7
Number: 931-723-8662
Hours
Monday through Friday
Maintenance
7 a.m. to 4 p.m.Billing Office
7:30 a.m. to 4 p.m.